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The revenge of the business process expert - have process mining tools revived an underrated craft?
The revenge of the business process expert - have process mining tools revived an underrated craft?
digbusiness31
août 26, 2022
Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not product configurators.
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