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Enterprise hits and misses - retailers face the 2023 omni-challenge, ChatGPT owns the hype cycle, and the autonomous enterprise gets new buzzwords

This week - retailers ace the holiday exam, but tougher omni-tests are coming in 2023. ChatGPT hype has reached fever pitch - context is needed. And: FAA's fail keeps the IT failures and legacy tech conversation on the front burner.

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